Privacy Policy

At Wolf & Moon, we believe your personal data deserves the same thoughtful care as our handcrafted jewellery. This policy outlines how we collect, protect, and respect your information across our cosmic creative community.

1. The Stellar Data We Collect

Like carefully selected gemstones, we only gather what’s essential:

• Orbital Information: When you browse our celestial collection, we may collect device data (IP address, browser type) and usage patterns through cookies.
• Constellation Details: For orders, we collect your name, shipping address, email, and payment information (processed securely by our payment partners).
• Communication Trails: When you contact our customer service, we keep records of our cosmic correspondence.

2. How We Use Your Celestial Data

Your information helps us craft better experiences:

• To process orders and deliver your handcrafted treasures
• To respond to your cosmic queries with earthly clarity
• To improve our website’s orbit around your needs
• To send occasional newsletters (only with your explicit constellation)
• To prevent fraudulent meteor showers in our payment systems

3. Sharing Your Data Across the Galaxy

We treat your data like rare celestial objects:

• Shipping Constellations: We share necessary delivery information with trusted courier partners.
• Payment Planets: Your payment details are processed directly by our secure payment gateways (Visa, MasterCard, JCB, PayPal).
• Legal Supernovas: We may disclose information if required by cosmic law or to protect our rights.

We never sell your data to third-party advertisers or data brokers.

4. Securing Your Cosmic Information

Your data is protected like precious metals in our studio:

• Industry-standard encryption for all transmissions
• Regular security audits of our systems
• Limited access to your data within our team
• Secure storage with reputable cloud providers

5. Your Celestial Rights

You have control over your personal universe:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of your personal data (with legal exceptions)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

To exercise these rights, email [email protected].

6. Cookie Constellations

Our website uses these cosmic tracking technologies:

• Essential Cookies: Required for our shop to orbit properly (e.g., shopping cart functionality)
• Analytical Meteors: Help us understand visitor patterns (using anonymized data)
• Marketing Comets: Used only with your consent for personalized content

You can manage cookie preferences in your browser settings or via our cookie consent banner.

7. Interstellar Data Transfers

As a global brand, your data may travel across borders to:

• Process international orders
• Use cloud services with appropriate safeguards
• Comply with legal requirements

We ensure all transfers meet GDPR and other privacy shield requirements.

8. Policy Updates

This policy may evolve as new cosmic regulations emerge. Significant changes will be communicated via email or website notice.

Last updated: [Insert Date]